When you choose Joozbi over any other site, we want our customers to be 100 percent satisfied with the product purchased. We even accept returns subject to the time period and condition of the product. The facility of free pick up is also provided and same is being intimate to you via short messaging facility or Email. In order to ensure the perfect logistics we may require time period of 3-7 days or as committed on the site. If the orders are placed on in large numbers of quantities then extra 1-2 business days will be required.
The management deserves complete right to change, modify or amend part/full shipping policy any time. In order to stay updated do read on to this page. This policy is applicable for customers and vendors. All the stock items are released after 24-48 hours; in case of any kind of delays the same shall be intimated to user through mail or SMS. It may take time of 5-15 days if there is any kind of requirement sent by you for custom items.
In the covid 19 times if you wish to have contactless delivery, the same facility is provided by us. With a view of practicing social distancing guidelines some parcels may take extra time. The orders will only be executed right from Monday to Fridays, weekends will be considered as holiday and your order placed will go to next day. After our confirmation of receiving your order, there would be tracking number generated so that you could check on to the placement of orders.
All the items displayed on our site are refundable except our declaration of final sale. We are law abiding with your returns too therefore certain guidelines are decided by us. Within 7 days of purchase you will need to return us the orders or else we will not accept the returns in any condition. Our store doesn’t entertain resale things and only offers to you the joy of personal shopping. The management reserves full authority to sell off the number of pieces and if there is intention of reselling seen then the same shall be stand to be deemed or cancelled without any kind of prior notice.
In order to give our best in all seasons we bring to you quality packaging. Please note in order to give you successful delivery we may need to share your personal information like address, name and phone number to our courier partner. In any case we don’t sell out your personal information. Joozbi.com understands your interest of shopping and saving money too at same time therefore there are sale period and discounts. If the order goes above our said prices then you will be also eligible for free delivery or incase of minimum orders a small amount of fee will be deducted as a part of shipping charges. Incase if the location is too remote then the extra shipping charges will be borne by you.
Once you have return the order the refunds shall only be processed only after the goods are reached in warehouse, things are untorn and tags are in proper place. Incase if there is any refund then it may take us 3-4 working days to return your amount in the bank subject to all terms and conditions implied. Joozbi believes in offering complete transparency therefore we always provide updates. In order to give you successful execution of deliveries right at your door steps; we except our customers to give us accurate details.
Our shipping policies are simple thus we don’t believe in extracting any kind of hidden charges for the shipping. Once you are done by placing your order if there is any kind of shipping charges the same is being intimidated to you in the bill. We are commitment driven therefore give you delivery on time. Incase if there is weather or logistic issue the same is informed to you. We value your trust thus the package is delivered in the most safe and sound condition right at your door steps. You could even write us return request of authorizing your neighbors/friends for taking up package in the event if the door is locked. If the package is torn then we request you not accept package in such conditions. The management shall not be held responsible for any kind of loss.