Privacy Notice

To provide you with personalized recommendations, reliable customer service and timely notifications about newsworthy topics, we record information you’ve previously given us through your visits to our site and registration on it. This includes your name, email address, gender, account settings, IP address, device info, billing and shipping addresses, phone number, credit card details and language preferences. At Joozbi.com we treat the privacy of your personal data with utmost importance. To ensure this, we have implemented technical and organizational measures to keep your information secure from loss or manipulation by unauthorized access. As technology progresses over time, these security protocols are upgraded accordingly to protect your data. We encrypt all exchanges of information between buyer and seller through Secure Sockets Layer (SSL), which safeguards any credit card details from being accessed by third parties.

The use of personal data

We collect personal Information from you which we process for a variety of reasons. This includes creating an account for you at Joozbi.com, completing transactions with you, contacting you in the event of any delivery difficulties, informing you about the latest market trends and enabling your participation in any promotions to which have subscribed. Additionally we use it to evaluate your needs and preferences so that we can recommend personalized products as well as developing, enhancing, marketing and providing products and services that meet those needs. Finally, this information is also used to process exchanges or product returns and to improve our services by responding to requests or complaints made.

Communication Content & Frequency

We may send you a confirmation email or SMS verification after registering with Joozbi, as well as service-related notifications related to your order. These may include an order confirmation or address change emails, payment confirmations, delivery notices and notifications on changes to package logistics. We strongly suggest that you don’t unsubscribe, as if you choose to delete your account information, these emails will no longer reach you. The amount of notifications received is dependent on your interactions with the website, and there isn’t a set frequency for them. To delete your account please refer to the ‘Right to Opt-out’ option.

The cookies

Joozbi uses cookies to provide a more personalized experience on our Sites. We do not disclose your data to third parties. There are also third-party cookies present on our Sites, which allow us to create aggregate stats and analyze usage across multiple sites. Cookies may be either persistent or session-based. Persistent cookies remain on your computer or mobile device for up to 24 months, while session cookies only exist until you close your browser. For instance, we use persistent ones to store your shipping country and shopping bag unless you log in; session ones are used to check whether you are logged in or not. You can easily remove cookies from your computer using your browser settings. For further instructions regarding handling and deleting of cookies please look under “Help” in the browser menu. At any time, you can choose to disable all cookies, or receive a notification whenever a new one is sent to your device – although this may affect the performance of certain features such as faster navigation, user access privileges and product purchases tracking. Web Beacons are tiny graphics with a unique identifier, serving functions similar to those of cookies. They enable us to count users who have visited particular pages and assess the effectiveness of promotional campaigns we run; unlike the latter type.

Privacy of children

Joozbi.com is only available to children under 16 years of age if the holder of parental responsibility has given or authorized them to use it. Joozbi.com does not collect, use, or transfer data containing data from children under 13. Upon learning that we have collected personal data from a child under 13, we will delete the information immediately. If you find a child under 13 years old has registered on our site, contact customer service for assistance.

Information processing

We need your permission to use your personal data or data set for processing, including collecting, recording, organizing, constructing, storing, adapting or modifying, retrieving, consulting, using, disclosing, disseminating or any other type of operation. This could be done with the help of automated means as well. The main purpose is to provide personalized recommended products and efficient customer service in addition to timely updates about news notifications.