Taxes & Duties

Many products are subject to import duties (e.g. in the U.S.) or other duties, as well as value-added taxes (VATs) or other taxes. When the shipment is processed by the applicable customs agency in your country/area, these charges will be levied and determined. For clarification on the applicability of import duties or taxes on your purchases from us, please check the import policies in your country/area.

In the 27 countries of the European Union (EU), new VAT rules for e-commerce sales took effect on July 1, 2021, affecting goods sold online to EU consumers. If Sunsky has collected VAT on a shipment to the EU from a non-EU country/area, the carrier will be provided with an Import One-Stop Shop (IOSS) number. Our website and API have been updated to display the IOSS numbers for applicable orders in order to accommodate this change.

In the EU, there are 27 countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

The purchase price of your order or transaction does not include any applicable duties and taxes in other countries/areas. If these are imposed, you will be responsible for paying them directly to your government or the courier service upon delivery. Neither we nor the manufacturer or supplier will be held liable for these charges.

As shipping or customs clearance delays are beyond our control, we are not liable.

I appreciate your cooperation.